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If you have any other questions, feel free to reach out to our customer service team.
Generally, if your refund is due to an eligible return and the item has been received and inspected by us, it usually takes 3 to 5 business days to process the refund.
We accept a variety of payment methods. You can use credit and debit cards, such as Visa, Mastercard, American Express, and Discover.
For our luggage products, the standard warranty period is 2 years for the entire suitcase, covering manufacturing defects and structural issues under normal use.
Yes, you can cancel your order. If your order has not been dispatched yet, you can cancel it through your account on our website. Log in, go to the “Order History” section, find the relevant order, and click the “Cancel Order” button.
Yes, we offer free shipping on all orders within the continental United States. For international orders, free shipping is available for orders over $100.
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